Text Ordering

    Order from your favorite restaurant with a text

    Text the restaurant's number, say what you want, pay on a secure link. The restaurant's AI takes the order, answers menu questions, and texts you when it's ready. No app, no account.

    Add text ordering to your restaurantSee how it works
    B

    Big Apple Pizza

    Text Message

    hey can i get a large pepperoni and a greek salad for pickup

    • Large Pepperoni, regular crust ($26.95)
    • Greek Salad, Greek dressing ($9.95)
    • Ready in about 25 min. What name for the order?

    jay. actually make the salad a caesar

    • Swapped: Caesar Salad ($9.95)
    • Pickup under Jay, ~25 min
    • Subtotal: $36.90. Send it?

    yes

    • Order in. Pay here: checkout.voicebit.ai/…
    • We'll text you when it's ready.

    A sample order. The thread, the menu, and the prices are the restaurant's own.

    How it works

    From a text to a paid order

    1

    Text the restaurant

    Send a message to the restaurant's VoiceBit number. No app, no account, no download.

    2

    Say what you want

    Plain words, like you'd text a friend. Ask about the menu, change your mind, add for someone else.

    3

    Confirm by text

    The restaurant's AI reads back the order and the pickup time. It places the order only after you say yes.

    4

    Pay on the checkout link

    One secure link for the whole order. Address, tip, and card go there, never in the thread.

    Why customers use it

    The easiest way to order is the one they already know

    Just texting

    Works in the Messages app your customers already open 50 times a day. Nothing to install or sign up for.

    Answers in seconds, any hour

    The AI replies right away, during the rush and after close. Orders sent after hours are scheduled for opening.

    Repeat orders in one message

    “Same as last time” works. The AI knows the customer's past orders from their phone number.

    Status by text

    Confirmation, payment, in progress, ready for pickup. Every update lands in the same thread.

    Secure payment

    Card details never go in a text. Customers pay on a VoiceBit checkout page, same as web and phone orders.

    Your menu, your rules

    Live menu, live prices, your hours, minimums, and prep times. Orders show up next to phone and web orders.

    For restaurants

    One more way in, zero more work

    Text ordering runs on the same VoiceBit menu, hours, and rules as your phone agent and website. Turn it on, put “Text to order” on your window and your receipts, and the orders come in.

    • ✓Orders arrive in the VoiceBit dashboard and your POS, like every other order.
    • ✓Your staff never types a text. The AI handles the thread end to end.
    • ✓Every customer who texts becomes a contact you can reach again.
    Book a demo

    Works alongside